Important Safety Information: Certain patients should not use CERDELGA based on their CYP2D6 metabolizer status due to an increased risk of side effects, including heart problems. Do not use CERDELGA if you are an Extensive Metabolizer (EM) taking a medicine that is a strong or moderate CYP2D6 inhibitor along with another medicine that is a strong or... View more

Support and Resources

Our dedicated team of professionals is available to provide disease education and help address your needs, including assistance with health insurance issues, all free of charge.

Nate and Vanessa, USA,
patients with Gaucher disease type 1 treated with Cerdelga

CareConnectPSS® Personalized Support Services

CareConnectPSS is designed to support each patient’s unique journey to help you overcome challenges related to living with a rare disease.

  • Programs and other offerings on a range of disease, treatment, and support topics
  • Dedicated CareConnectPSS Case Managers and Patient Education Liaisons
  • Disease-specific information, including genetic education and other resources
  • Care coordination for moves, vacations, & more
  • Assistance with understanding new or changing insurance, as well as resources to help with out-of-pocket costs
We are here for you.

Call 1-800-745-4447, Option 3 or visit

Join the Free Cerdelga Support Program

The Cerdelga support program has been designed by Sanofi Genzyme to help educate and support patients taking Cerdelga® (eliglustat). The program covers important topics like:

Establishing a treatment routine

Establishing your treatment routine with Cerdelga, including tips to help you take Cerdelga as prescribed by your doctor

Regular email updates

Regular e-mail updates on topics important to people taking Cerdelga, including communicating with your health care team

e-magazine tips

E-magazines offering tips from Gaucher disease experts and stories from people who are living with Gaucher disease type 1

mobile text messages

Mobile text messages (SMS) with helpful tips and medication reminders

Request Information

Fill out our request information form to get more details on disease education, treatment information, financial support, and patient support.

Access to these and other services is voluntary, and patients are not obligated to begin treatment if they contact us. You and your physician will make all treatment-related decisions, and, most importantly, the privacy and security of your personal information are always protected.

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Request Information


CareConnectPSS Case Managers can
help with health
insurance-related issues.

Find out more